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Privacy Policy

Last updated: June 15, 2024

Introduction

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter
  • Submit a contact form
  • Request customer support
  • Participate in surveys or promotions
  • Post comments on our blog

The personal information we may collect includes:

  • First and last name
  • Email address
  • Phone number (if provided)
  • Social media profile information (if you connect with us through social media)
  • Any other information you choose to provide

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device and usage, including:

  • Device type (e.g., desktop, mobile, tablet)
  • Operating system
  • Browser type
  • IP address
  • Pages visited and time spent on pages
  • Referring website or application
  • Country and language settings

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy section below.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site and services
  • Process and respond to your inquiries, comments, and requests
  • Send you newsletters and marketing communications
  • Personalize your experience on our Site
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations
  • Enforce our Terms and Conditions and other policies

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: Where you have given us consent to process your personal information for specific purposes.
  • Contract: Where processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation.

Disclosure of Your Information

We may share your information in the following situations:

Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf, such as:

  • Email service providers
  • Analytics providers
  • Payment processors
  • Customer support services
  • Hosting and cloud storage providers

These third parties are only permitted to use your personal information to provide services to us and are required to maintain the confidentiality of your information.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where we believe it is necessary to:

  • Comply with applicable laws or regulations
  • Respond to a subpoena, court order, or legal process
  • Protect our rights, privacy, safety, or property
  • Prevent or investigate possible wrongdoing

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

Right to Access

You have the right to request information about the personal data we hold about you and how we process it.

Right to Rectification

You have the right to have inaccurate personal data rectified, or completed if it is incomplete.

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data in certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances.

Right to Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.

Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They are subject to a duty of confidentiality and will only process your personal information on our instructions.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

We use the following types of cookies on our Site:

Necessary Cookies

These cookies are essential for the operation of our Site and enable you to navigate around the Site and use its features. Without these cookies, services you have asked for, such as accessing secure areas of the Site or making purchases, cannot be provided.

Analytical/Performance Cookies

These cookies collect information about how visitors use our Site, for instance which pages visitors go to most often. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use this information to improve how our Site works.

Functionality Cookies

These cookies allow our Site to remember choices you make (such as your user name, language, or region) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with our permission.

Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies may impact your user experience and parts of our Site may no longer be fully accessible.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please refer to your browser's help section for information on how to manage your cookie settings.

You can also opt out of certain third-party cookies through the following services:

  • Network Advertising Initiative: http://www.networkadvertising.org/choices/
  • Digital Advertising Alliance: http://www.aboutads.info/choices/

Third-Party Websites

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can delete the information.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub Ltd

94 Karl Passage, Cookmouth, PO8 0LJ

United Kingdom

Email: privacy@csgaminghub.com

Phone: +44 481 796 7584

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+444817967584

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